What will you be doing only a decade from now when advanced versions of the artificial intelligence program ChatGPT have wormed their way into the fabric of life?
According to some experts, you may be out of a job. Two current labour disputes involving autoworkers and screenwriters are at least partly about the future threat of AI.
When AI comes for the jobs, writers may be among the first to go, warn two respected technology mavens writing in Foreign Affairs magazine. And they are not alone in that view. Even current versions of the AI program ChatGPT can sketch clearer prose than most humans, they say. And those programs are getting better.
By 2035, as “white-collar workers lose their jobs en masse,” declare Ian Bremmer and Mustafa Suleyman, AI will be running hospitals and airlines and courtrooms. “A year ago, that scenario would have seemed purely fictional; today, it seems nearly inevitable.”
Thumb-twiddling time?
For Bremmer and Suleyman, job losses are a relatively mundane result of the AI revolution. Their ultimate concern is nothing less than the usurping of government power by intelligent machines and those who control them.
But will massive numbers of writers and lawyers and stockbrokers and coders and office workers really be sent home to twiddle their thumbs in a little over 10 years? There are many thoughtful skeptics who say there are really good reasons why that just won’t happen. And at the core of it all, they say, is our unique humanity.
Peeking 10 years into the future leaks into the realm of science fiction, and those who imagine the future — while sometimes offering useful warnings — can easily get things wrong. Viewing the 1968 movie 2001: A Space Odyssey is a good reminder.
“Anyone who says they can tell you that they can predict what’s going to happen is either deluded or lying,” said Canadian science fiction writer Karl Schroeder, who has written about AI in his novel Stealing Worlds and the short story The Suicide of our Troubles.
There is a certain irony in the comment, since Schroeder is also a professional futurist helping companies prepare for what may be around the corner.
He is convinced there is a value in using imagination to frame the possible extent of the AI problem as it becomes better at human tasks.
“It isn’t any different from the question of what to do with the jackhammer when you’re the guy with the pickaxe,” Schroeder said.
Essential human skills
The lack of certainty over how AI will develop — and how quickly — means its eventual impact is open to infinite speculation, he said. As governments around the world consider how to regulate it, the unknowable nature of what AI will become is just one of many complications.
But unless intelligent machines grow into evil geniuses that decide to crush us like bugs, said Schroeder and everyone else I talked to, there is one certainty in the future relationship between humans and machines, and that is humanity.
“Much of what we do as humans, even though we have our official job titles, goes outside of the official job descriptions,” said AJung Moon, who teaches computer engineering at McGill University in Montreal.
While the artificial intelligence and robotics expert sees various portions of jobs being stolen away by smart software, as that happens, she said, humans will do more of the things AI isn’t so good at.
In her own job teaching university students, she sees AI taking away the boring, bureaucratic and redundant parts of the work, leaving her more time for the kind of human interaction that leads to student success.
“What is their learning journey like? What is their life like?” Moon said. “I can actually get to more forming of connections with my students.”
Things robots cannot do
As someone who has been working at the leading edge of robotics for more than a decade, Moon said a lot of work humans do is in no danger from AI. Hands-on human finesse, the “haptic feedback” of human touch, fine motor skills, the ability to switch abruptly from gentle care and stroking to heavy tasks, or figuring out how to fix old piping in an old house — “that is impossible right now.”
Despite the imminent arrival of devices like Elon Musk’s Optimus robot, Moon said she doesn’t see AI changing that any time soon, meaning that the many jobs that require human judgment, instant decisions and human dexterity will continue to need humans.
In a hospital, for example, artificial intelligence can count the pills, do the paperwork and help create efficiencies in treatment. The advantage is that it will leave more time for tasks where humanity remains indispensable.
That essential humanity entailing not just what we do and how we do it, but the reasons for doing it, is encapsulated in a concept called “human centricity.” It is an approach at the core of work by anthropologist Paul Hartley, CEO of the Toronto-based Human Futures Studio, a kind of management consultancy that has helped tech companies from going off track.
Day 610:21Meet ChatGPT, the free AI chatbot that’s blowing people’s minds
Featured VideoChatGPT is a free AI chatbot that appears to be a huge improvement on any chatbot that has come before in terms of fluency, usefulness and resistance to the effects of being spammed with hateful content. In the short time since its release, it has delivered accurate computer code, decent poetry and above average high school essays, all with just a few text prompts.
“It’s an articulation of how to keep people really at the centre,” he said.
Hartley, author of the book Radical Human Centricity, said the concept predates recent thinking about AI, growing out of notions about “user experience,” or “UX,” in the technology sector where tech geeks might be tempted to wander off into the never-never land of technology for technology’s sake.
In some science fiction future, AI may eventually be able to think for itself and find its own motivations that are incomprehensible to us. But until that time, no matter how advanced, AI will remain a tool for use by humans for human purposes, Hartley said.
The essential lesson of human centricity is that technology and software tools, including AI, have no purpose if they fail to respond to human needs.
The requirements of humanity, insists Vurain Tabvuma, a professor at the Sobey School of Business at St. Mary’s University in Halifax who has collaborated with Hartley, are also at the heart of why human work will never be supplanted by AI.
Even after it becomes ubiquitous in a decade or so, Tabvuma said he foresees AI as being similar to previous technological advances that, in theory, killed jobs. Human librarians used to bring him books and articles. Now he gets them online.
Machines replaced weavers. Rooms of typists and calculators have been replaced by email and spreadsheet software. Robots have been taking the place of humans on assembly lines and in warehouses for years. But none of those changes have reduced the amount of work people do. Unemployment has never been so low, and many of us seem busier than ever.
Featured VideoUniversity students are getting ready to hit the books, take notes and write essays. At least that’s how academic leaders hope they’ll approach their studies, in the age of artificial intelligence — or AI.
Capitalism to the rescue
Reminiscent of the prediction by economist John Maynard Keynes in his 1930 essay Economic Possibilities for our Grandchildren
